Repack the item(s) in the original packaging materials. Let us know you would like to return OR exchange the item: Contact us by emailing us to ,or call or text us 714.394.0997 with a detailed message why you want to return or exchange an item. HOW TO RETURN AN ITEM PURCHASED FROM DAVID'S HOUSE OF DIAMONDS If for any reason you are dissatisfied with your Online purchase, you may exchange or return the jewelry for a full refund within 14 days from the day you receive the item.

We have a 14 day return and refund policy. ORDER CANCELLATIONS MUST BE DONE WITHIN 24HRS OF THE TIME IT WAS PURCHASED.* *NO REFUNDS OR EXCHANGES ON CUSTOM ORDERS. The following items can't be returned or exchangedīecause of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Ship items back to me within 14 days of deliveryīut please contact me if you have any problems with your order. Just contact me within 7 days of delivery. We are not responsible for any customs fees involved with the delivery of packages for international orders. We will provide proof of mailing and customs identification numbers. If you have any questions please feel free to ask. Seller of Jewels by David's House of Diamonds is NOT RESPONSIBLE for any CUSTOM FEES you may be charged with. This process is completely out of our control. Many packages take time passing through customs, especially those containing jewelry. Tracking number available when choosing this shipping option, and status updates beyond the United States are only available for select countries. USPS First Class International Mail: Orders typically take 3-5 weeks to arrive via USPS First-Class Intl. In case you need an item expedited please email us for further assistance.įree Shipping for all Domestic Orders Seller of Jewels by David's House of Diamonds orders are shipped with the reliability and accountability of FedEx or USPS shipping. Custom and Items not in stock can take up 6-8 Weeks. International shipping varies depending on location. Shipping inside the United States is free.

Pink sapphire eternity bands